Barnett Waddingham is hiring an IT Services Manager in Leeds. The role focuses on governance, delivery and continual service improvement across the organisation.
You will bridge technical teams and business stakeholders, manage incidents, problems, changes and SLAs, and drive service reviews and performance reporting in a hybrid work environment. The successful candidate will have ITSM experience with tools such as FreshService/ServiceNow/Jira Service Management, ITIL qualifications, strong
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