Remote Planning & Performance Manager, Helpline Services

Company: Gamcare
Apply for the Remote Planning & Performance Manager, Helpline Services
Location: London
Job Description:

GamCare is seeking a Planning & Performance Manager to lead the Helpline & Online Services performance function. You will turn operational data into insights, shape reporting, and ensure capacity planning aligns with demand while guiding a multidisciplinary team to deliver quality services for gambling harm support.

You will work within the Helpline & Online Services Leadership Team to provide actionable recommendations to senior leaders and build strong cross-team relationships to improve

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Posted: October 9th, 2026