Company: Dudley Metropolitan Borough Council
Location: Dudley
Job Description:
Dudley Council is seeking exceptional Strategic Operational Leads to shape housing and homelessness services across the borough. The Operations Manager for Customer Insight will lead the development, monitoring, governance and delivery of the Council’s housing strategies, policies and compliance frameworks.
You will oversee customer insight, performance, training and communications, helping to ensure high-quality, legally compliant and customer-focused housing services, with a focus on training
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Posted: October 9th, 2026