Description
The role will be responsible for the full 360 sales cycle, using relationship management and negotiation skills to upsell and renew existing clients via telephone, screenshare presentations, and email communications.
Department: Commercial
Location: London
Key Responsibilities
- Deliver sales by effectively engaging with new clients and developing new business prospects to understand their needs and recommending appropriate membership or subscription services.
- Work to an agreed personal target, consistently met.
- Use relationship, client management, and negotiation skills to grow the client base by approaching new clients via telephone and email, planning and preparing presentations and communicating product offering via MS Teams.
- Actively source leads for chosen sectors and contact leads provided.
- Develop and maintain strong client relationships, identify opportunities to upsell and upgrade, and support the renewal cycle.
- Collaborate with colleagues to ensure highest standards of delivery and identify opportunities for upselling and cross‑selling to increase company revenue.
- Develop in‑depth product, market, and sector knowledge.
Skills & Qualifications
- 1‑3 years proven sales experience with a strong ability to work to targets.
- Excellent verbal and written communication skills with a genuine drive to develop a career in sales.
- Strong attention to detail and a highly professional telephone manner.
- Proactive approach, positive demeanour, and persistence.
- Dedication to delivering quality service to clients.
- Ability to thrive in a fast‑paced environment, showing resilience and tenacity.
- Team player with a willingness to collaborate and contribute to team success.
Benefits
Start of Employment
- Eye care
- Employee Assistance Programme
- A day off for your birthday
After 3 Months Employment
- Pension (4% employer contribution and 4% employee contribution)
- Cycle to Work scheme
- Season ticket loan
- £350 annual wellbeing allowance to contribute to gym membership & fitness classes
After 4 months and 1 year of service
- Life assurance after 4 months
- Private healthcare after 1 year’s service
Additional Perks
- Company socials e.g., Christmas and Summer parties
- Access to employee affinity networks
- Mentoring scheme
- Volunteering day
- Mortgage advice
EEO Statement
We are committed to making our organisation an inclusive, respectful and engaging place to work with a culture shaped by our core values that promote equality, collaboration and respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.
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