ServiceNow Lead Developer – AI-Driven ITOM/CSM Lead (London)

Company: Accenture
Apply for the ServiceNow Lead Developer – AI-Driven ITOM/CSM Lead (London)
Location: London
Job Description:

Accenture in London is seeking a ServiceNow Lead Developer to drive the design, development and delivery of complex ServiceNow solutions across ITSM, ITOM, CSM and IRM. You will lead architectural decisions, mentor development teams, and ensure governance and best practices while delivering scalable integrations with REST, SOAP and Flow Designer.

The role includes AI-enabled capabilities like Now Assist and Agentic AI, plus strong stakeholder management and client-facing leadership.

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Posted: October 9th, 2026