Senior Customer Success & Experience Leader

Company: Coinion
Apply for the Senior Customer Success & Experience Leader
Location: London
Job Description:

Coinion in Greater London is seeking a Customer Service Manager to oversee all aspects of our customer support operations. You will shape the strategy, drive service excellence, and foster a high-performing team focused on loyalty and satisfaction.

You will lead coaching, monitor metrics, and collaborate with other departments to ensure brand voice and consistent service standards across all channels.

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Posted: October 9th, 2026