Maritime SaaS Customer Success Leader

Company: Windward
Apply for the Maritime SaaS Customer Success Leader
Location: London
Job Description:

Windward is seeking a Customer Success Manager in London to lead strategic and operational client relationships within Trading & Shipping. You will drive onboarding, adoption, retention and growth across global enterprise accounts, serving as the maritime subject matter expert and primary client contact.

You will supervise renewals, deliver impactful training, and collaborate closely with Sales, Product and R&D while traveling up to 30% to engage key stakeholders and ensure superior customer

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Posted: October 9th, 2026