Service Desk Operations Lead: ITIL & Customer Experience

DXC Technology in London is seeking a Service Desk Ops Manager to lead and optimise the ITSM Service Desk, ensuring SLA compliance and continual service improvement.

You will own end-to-end operations, drive ITIL practices, report on KPIs, and partner with senior stakeholders to deliver high-quality support across the organisation.

This on-site role requires the right to work in the United Kingdom and adherence to security requirements.

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