IT Site Manager

Following company expansion and growth, a leading manufacturer has a new vacancy for an IT Site Manager to join the team. An experienced IT professional, you will be responsible for providing technical support, maintaining IT systems & infrastructure and ensuring manufacturing and office teams have reliable technology to support daily operations.

The Role

• Provide first- and second-line IT support to office and production staff.
• Install, configure, and maintain desktops, laptops, printers, mobile devices and peripheral equipment.
• Diagnose and resolve hardware, software, and network issues.
• Manage user accounts, permissions and security.
• Develop and implement IT strategies aligned with business goals.
• Manage and maintain IT infrastructure, including servers, networks, hardware, and software.
• Lead IT projects, including system upgrades, migrations, and new technology implementations.
• Monitor backups, antivirus and system performance to ensure business continuity.
• Maintain accurate documentation of systems, procedures, and support requests.
• Liaise with third-party suppliers and service providers when required.
• Ensure IT systems comply with company security policies and best practices.

The Person

• Proven experience as an IT professional gained in a fast-paced environment (manufacturing, distribution, engineering, etc).
• Experience in managing IT projects from conception to completion.
• Knowledge of ERP systems.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service abilities.
• Ability to prioritise workload and work independently

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