Performance & Insight Lead – Facilities Management

VIVO Defence Services, a joint venture between Serco and EQUANS, is seeking a Performance Manager in Salisbury. The role focuses on analysing performance data to improve service delivery on a high-profile hard FM contract.

You’ll own contract performance, identify risks and drive improvements across the operation, reporting to the Operations Director. You will develop data-led strategies, turn insights into action, and work with cross-functional teams to ensure KPIs, SLAs and governance

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