Customer Claims & QA Specialist — Hybrid, Growth & Compliance

Company: Prima
Apply for the Customer Claims & QA Specialist — Hybrid, Growth & Compliance
Location: Manchester
Job Description:

Prima is seeking a Customer Claims & QA Specialist to support our First Response Team, handling informal and formal complaints, performing QA checks, and preparing FOS case files.

This newly created role will evolve with the team, offering hybrid working and a range of benefits including private healthcare, gym discounts, wellbeing programs and a growth plan. Join us to help shape the future of motor insurance in a fast-paced, regulated environment.

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Posted: October 9th, 2026