Customer Service Administrator
Contract Opportunity
Tewkesbury
Up to £15.60 p/h
Highly organised and detail-oriented administrator required by industry leading client, to support customer repair and order processing activities within a busy engineering and manufacturing environment.
This is an excellent opportunity for someone with strong administrative and data-entry skills who enjoys working in a fast-paced setting where accuracy and customer service are key.
Main Duties – Customer Service Administrator
- Processing and acknowledging customer repair orders accurately and efficiently.
- Reviewing customer orders and contracts, ensuring that all requirements are correctly captured.
- Verifying and applying export control requirements where applicable.
- Maintaining customer-specific order information and documentation.
- Supporting the setup of new customer accounts in collaboration with the Finance team.
- Providing updates on repair orders and work-in-progress.
- Ensuring that all customer and repair records are maintained to a high standard of accuracy.
The ideal candidate will be able to demonstrate the following – Customer Service Administrator
- Previous experience in administration, customer service, order processing, or a similar transactional role.
- Strong attention to detail and ability to work accurately with large volumes of information.
- Comfortable managing multiple priorities and customer requirements.
- Proficient with using Microsoft Office and with and processing customer data.
- Previous experience within engineering, manufacturing, repairs, logistics, or supply chain environments would be advantageous.
If you already a Customer Order Administrator, Order Processing Administrator, Sales Administrator, Customer Repair Administrator you may also be suitable for this role. Please contact Anna Hinton 01453 829521 anna.hinton@omegaresource.co.uk
Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job‑seeking fees at any stage of the hiring process.
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