Training Centre Admin & Customer Support Lead

TWI Ltd in Cambridge is seeking a Customer Service Administrator to join the Training Centre’s Administration Team on a 12-month fixed-term maternity cover. You will provide administration support for training programmes, handle customer enquiries by phone and email, use Achiever to process bookings and results, and maintain accurate records.

The role is office-based with standard hours, and some roles offer hybrid working. Candidates should be detail‑oriented and customer‑focused.

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