2nd Line IT Support Technician — Hands-On, User-Focused

IO Associates in Bristol is recruiting a 2nd Line IT Support Technician to join a busy Technology team delivering high-quality user experience. You will provide 2nd line and desktop support across a ~1,400-user environment, using Windows, Microsoft 365, and core networking skills.

Essentials include experience in a similar role, strong customer service, and knowledge of AD/Entra ID, DNS/DHCP, and Group Policy.

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