Hybrid IT Service Desk Analyst for Legal Team

Bates Wells is seeking a motivated Service Desk Analyst to be the first point of contact for IT support within the firm on a London site. You will assist colleagues with first-line IT issues, device provisioning, and user account management, ensuring timely, reliable responses.

This role emphasizes strong customer service, problem-solving, and the ability to work in a fast-paced professional services environment, with opportunities to learn and progress within IT.

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