Customer Support & AI Experience Champion

Company: The Alliance
Apply for the Customer Support & AI Experience Champion
Location: Doncaster
Job Description:

The Alliance in the United Kingdom is seeking a Customer Support Champion to be the first point of contact for members, handling inquiries via email and our ticketing system, delivering timely, friendly help daily. You will lead AI agent initiatives, optimize support flows, feed insights to Success, Education, Product, and help maintain a high-quality knowledge base.

The role offers remote work from anywhere in the UK or hybrid London office.

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Posted: October 9th, 2026