Remote Customer Support & AI Experience Lead

Company: The Alliance
Apply for the Remote Customer Support & AI Experience Lead
Location: Liversedge
Job Description:

The Alliance is seeking a proactive Customer Support Executive to join our vibrant Customer Success team. You will be the primary contact for members via email and our ticketing system, delivering timely, friendly responses and driving improvements across AI agents and knowledge bases.

You will collaborate with multiple departments to resolve issues quickly, contribute to FAQs, and enhance the overall member experience in a fast-growing environment. Remote UK or London-hybrid options available.

#J-18808-Ljbffr…

Posted: October 9th, 2026