Housing Support Worker

Working Monday to Friday, 09:00–17:00, you will support tenants and help ensure their accommodation remains safe, stable and connected to wider opportunities.

Key responsibilities

• Support tenants to sustain their tenancy and access leisure, education and training.
• Respond to accommodation enquiries and assist with tenant onboarding.
• Conduct health, safety and tenant-room checks and liaise with landlords about repairs.
• Help tenants understand tenancy conditions, rent liability and anti-social behaviour requirements.
• Manage utilities and negotiate improved rates where applicable.
• Organise tenant feedback and community events.
• Collaborate with colleagues and external agencies to meet tenant needs.

What we’re looking for

• Strong written and spoken English, organisation and time management.
• Ability to work independently and maintain confidentiality.
• Full driving licence and access to a vehicle.
• Housing or social-care experience and NVQ Level 2 are desirable.

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