Remote Customer Support & AI Agent Champion

Company: The Alliance
Apply for the Remote Customer Support & AI Agent Champion
Location: Swansea
Job Description:

The Alliance is seeking a detail-driven Customer Support Executive to join our vibrant Customer Success team. You will be the first line of contact for members via email and ticketing systems, delivering timely, friendly responses while helping to optimize our AI support agent.

This role offers remote work from anywhere in the UK or hybrid in our London office, with a base salary of £32,000–£34,000 and 34 days of annual leave plus a birthday day off.

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Posted: October 9th, 2026