Commercial Support Executive (Sales Support)
Diamond Search Recruitment – representing our confidential client
Location: Ashford, Kent
Salary: £30,000 per annum + bonus scheme
Hours: Monday to Friday, 9:00am–5:00pm
Job Type: Full-time, Permanent
Working Arrangement: Fully office-based
The Opportunity
Diamond Search Recruitment is delighted to be representing an innovative and growing business in the recruitment of a Commercial Support Executive.
This is an exciting opportunity for an organised, commercially minded individual who enjoys working with systems, technology and people — and who wants to build a genuine career within sales and business development.
You will work closely alongside a Senior Business Development Manager, forming a two-person commercial team. While the Senior BDM focuses on customer relationships, commercial conversations and closing opportunities, you will take ownership of the detail, systems, administration and follow-through that keep opportunities progressing.
This is far more than a traditional administration role. You will have regular exposure to customers, sales meetings and live commercial opportunities, with a clear opportunity to develop your skills and progress into a more senior commercial position over time.
What Will You Be Doing?
Supporting the Senior Business Development Manager
- Work closely with a Senior BDM as their dedicated commercial support.
- Manage administration, inboxes, actions and technical details to keep opportunities moving.
- Prepare documents, information and materials ahead of customer meetings.
- Keep live opportunities organised, accurate and progressing.
- Identify opportunities to improve processes and make the sales journey more efficient.
CRM, Systems & AI
- Maintain CRM and project management systems accurately and consistently.
- Ensure customer records, opportunities, actions and follow-ups are kept fully up to date.
- Use AI tools, automation and digital workflows to reduce repetitive administration.
- Help develop smarter processes and workflows across the commercial function.
- Maintain a high level of accuracy across pricing information, documentation, timelines and customer data.
Customer-Facing Responsibilities
- Attend customer video calls and meetings alongside the Senior BDM.
- Travel to customer meetings when required.
- Listen carefully, capture important information and contribute to commercial discussions.
- Help ensure customers receive a professional, knowledgeable and joined-up experience.
- Build your understanding of the sales process through direct exposure to customers and opportunities.
Your Development
- Receive training and exposure to the commercial process, products and customer journey.
- Develop your understanding of sales, business development and commercial operations.
- Take on greater responsibility as your knowledge and confidence develop.
- Work towards a potential progression route into a more senior commercial/sales position.
About You
- Has excellent attention to detail and takes pride in getting things right.
- Is confident using CRM systems and/or project management platforms.
- Is genuinely interested in AI, automation and finding smarter ways of working.
- Has strong written and verbal communication skills.
- Is comfortable joining customer calls and meetings.
- Can manage multiple priorities while maintaining accuracy.
- Is proactive and enjoys spotting ways to improve processes.
- Works well as part of a close-knit, high-performing team.
- Has an interest in developing a career within sales and commercial roles.
- Is confident learning new software and specialist systems.
- Is reliable, organised and comfortable working at pace.
What’s In It For You?
- £30,000 basic salary + bonus scheme
- Bonus linked to shared monthly and quarterly team milestones.
- Work directly alongside an experienced Senior Business Development Manager.
- Genuine exposure to live customers and commercial opportunities.
- A clear opportunity to develop towards a more senior sales/commercial position.
- A technology-focused environment where AI and automation are actively encouraged.
- Training and development within an exciting and growing sector.
- The opportunity to work with ambitious brands across the health, wellness and nutrition market.
The Working Environment
This is a fully office-based position in Ashford, working Monday to Friday, 9:00am–5:00pm.
You’ll be joining a modern, commercially focused environment where technology, AI and efficient systems are central to the way the team operates.
Interested?
If you’re looking for a role that combines commercial exposure, customer interaction, technology and career development, we’d love to hear from you.
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