Remote Customer Support Specialist & AI Agent Advocate

Company: The Alliance
Apply for the Remote Customer Support Specialist & AI Agent Advocate
Location: London
Job Description:

The Alliance in the United Kingdom is seeking a Customer Support Executive to be the primary contact across channels, delivering timely, friendly responses and helping members maximize value of our platform. You will own ticket handling in Intercom or Zendesk, escalate where needed, support AI agent maintenance, and collaborate with Customer Success, Education, and Product to resolve issues quickly.

The role offers remote work from anywhere in the UK or hybrid in London, with generous leave and

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Posted: October 9th, 2026