Hybrid Banking Voice Agent — Customer Care & Digital Help

M&S Bank, part of HSBC, is hiring for a customer service role based in Chester with a hybrid pattern (60% office / 40% home). You will be the first point of contact for customers by phone, helping them with queries and guiding them through our digital banking services.

Training is provided, no contact centre experience is required. The role offers a starting salary of £25,000 with an annual bonus potential and a range of benefits, including an on-site gym and wellbeing support.

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