Business Analyst: Process Improvement & Change

Company: The Housing Network
Apply for the Business Analyst: Process Improvement & Change
Location: Luton
Job Description:

The Housing Network (THN) is seeking a Business Analyst to join our Head Office in Luton. This full-time role focuses on reviewing processes, documenting workflows, and enabling change through stakeholder engagement and UAT coordination.

You will gather requirements, map current and future processes, develop SOPs, and support training and adoption of new systems. A background in housing or CRM/ERP is advantageous, with a strong analytical mindset essential.

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Posted: October 9th, 2026