Bench IT Limited is seeking an experienced Service Desk Analyst in Sheffield to join a large organisation on a short-term basis. The role requires a current NPPV3 clearance and involves remote IT support for a busy user-base during a demand spike. Initial 3 months with potential extension, starting ASAP.
Key tasks include incident logging, triage, password resets, BitLocker recovery, and queue management, using ITIL processes in a fast-paced environment.
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