Mid-Market SaaS CSM — Hybrid (London/Sheffield)

Perkbox is hiring a Customer Success Manager for our Mid-Market team on a 12-month fixed-term basis, in a hybrid role based in London or Sheffield. You will manage a portfolio of mid-market accounts, driving health, engagement, adoption and retention to help customers realise value from our platform.

In this role you’ll lead business reviews, collaborate with Contract Managers on renewals, and use data-driven insights to optimise workflows and customer journeys while growing long-term

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