Optics Customer Care Assistant – 29 Days Leave & Discount

Company: Duncan & Todd Group
Apply for the Optics Customer Care Assistant – 29 Days Leave & Discount
Location: City of Edinburgh
Job Description:

Duncan & Todd Opticians & Hearing Care in Edinburgh are recruiting a Mobile Customer Care Assistant for a full-time, permanent position across multiple local areas. The role involves supporting patients, advising on frames and lenses, and processing orders while ensuring GDPR and NHS compliance.

You will handle inquiries via phone, email or in person, maintain records, assist with stock control, and help with daily branch operations.

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Posted: October 9th, 2026