Laboratory Technician

Company: zoetis
Apply for the Laboratory Technician
Location: Exeter
Job Description:

Role Description

Summary

  • To actively participate in the day-to-day activities of the diagnostic laboratory operation ensuring all tests are carried out to the highest quality and within the agreed turnaround times.
  • Assist in delivering a market leading pathology service to all clients.

Core Competencies:

  • Work safely in the laboratory – following all relevant SOP’s, health and safety, risk assessments and COSHH documentation.
  • Understand and follow all quality procedures to meet the required quality standards
  • Understand and comply with any internal or external regulations relevant to the workplace
  • Maintain excellent housekeeping, including laboratory maintenance procedures, cleaning, and decontamination
  • Understand and perform management, control, and disposal of laboratory waste
  • Always understand and adhere to Good Laboratory Practices
  • Undertake any mandatory training as required by the business

Duties and Responsibilities:

  • Perform routine investigations and participate in daily scientific and technical activities of the laboratory section
  • Participate in the receipt, recording, storage, allocation, and disposal of specimens – also identifying and resolving issues effectively
  • Participate in the input, retrieval, and analysis of data, seeking advice from a senior colleague where appropriate
  • Participate in the day-to-day maintenance and cleanliness of equipment and working areas
  • Prepare reagents and other materials for routine laboratory use following appropriate SOP’s
  • Perform general laboratory duties as assigned by the lab manager – e.g., Temperature checks
  • To work in accordance with SOPs at all times
  • Utilise the laboratory LIMS and other application software to authorised protocols
  • To actively participate in ongoing training and further learning / CPD where appropriate
  • Plan and prioritise work allocations – responding to the needs of routine and urgent activities
  • To contribute to the internal and external QC/QA procedures and highlighting concerns to a senior colleague
  • Assist with telephone enquiries to and from the department
  • Assist with writing and updating SOPs used within the laboratory
  • Requesting and maintaining stock in an efficient way, ensuring correct supplies are always available
  • Ensure quality assurance reports for their designated section are maintained, issues highlighted and reports available for review by the management / quality team
  • IQC is checked and signed off daily and any issues are raised with a senior colleague
  • Participate in the training of other staff members when authorised and to assist with supervision of less experienced staff
  • Ensuring results are reported within expected TAT’s
  • Ensure laboratory maintenance is being performed and any quality assurance procedures are followed
  • Provide information for business cases when asked by an appropriate manager
  • Participate in test validation or external studies where appropriate
  • To undertake any other reasonable duty when requested to do so by an appropriate manager

Other:

  • Be an ambassador for Diversity and Inclusion.
  • Communicate and role model the values and behaviours of Zoetis.
  • Communicate efficiently, courteously and with clarity at all times, whether face to face, telephone or electronic methods referring enquiries to senior staff where appropriate.
  • Undertake any other reasonable duty, when requested to do so by an appropriate manager.
  • Demonstrate on going competency against training plans and participate positively in CPD (continuous professional development) activities.
  • Complete all statutory, mandatory and essential training within timeframes specified.

Safety:

  • To observe safety regulations and attend mandatory fire, manual handling and other courses as required
  • Report all incidents and adverse events to managers and assist in the investigations of any incidents
  • Participate in risk assessment monitoring
  • To ensure that the equipment within area of work is maintained and operated as per SOP’s
  • To comply with VPG policy for annual mandatory updates and have knowledge of COSHH and Lifting and Handling Policies
  • Observe safety regulations and attend mandatory fire, manual handling and other courses as required.

Skills & Experience

  • The candidate must possess relevant experience within the laboratory
  • A good working knowledge of principles underlying testing procedures.
  • Ability to train other technical staff where authorised and appropriate
  • An ability to work in a systematic manner. Be able to work independently to complete allotted tasks in a time-sensitive manner with a high attention to detail.
  • High degree of dexterity required and able to concentrate for extended periods of time.
  • Good knowledge of computer applications and LIMS including Word, Teams, Excel and PowerPoint.
  • Good problem-solving skills.
  • Ability to manage change and create a positive environment throughout the change process
  • Takes responsibility for own personal developm

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Posted: October 9th, 2026