Job summary
Band 3 Health Care Support worker within the surgical Ward 23 Surgery / Urology. The band 3 Healthcare Support Worker (HCSW) is a vital part of the multi-disciplinary team within the Surgical Group, providing high quality, compassionate and efficient care to patients on a Surgical Ward with a wide range of acute and emergency surgical conditions. Working under the supervision of registered nurses, the post holder will be expected to assist in the delivery of patient care, support with the monitoring of observations, support clinical procedures and maintain a safe and clean environment. The role requires excellent communication skills and the ability to manage workload and work under pressure, with a commitment to upholding the Trusts values and standards of care. Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.
Main duties of the job
The HCSW will be responsible for undertaking enhanced clinical skills appropriate to a band 3 level such as performing ECG’s, venepuncture, wound care, stoma care, patient observations, BMs, and bladder scans. The post holder will also provide support to other HCSW’s on duty and provide reassurance to patients and relatives during what can often be a distressing time. They will be expected to show an interest in wider areas of healthcare and actively support with link roles and representation of the clinical area.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence – University Hospitals Coventry & Warwickshire
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation’s core values.
Job responsibilities
- Responsible for own actions, ensuring all patient interactions/observations are communicated to trained staff.
- Show dignity and respect in dealings with patients, staff and visitors.
- Undertake agreed clinical and non-clinical tasks following training, ensuring referral to the appropriate trained staff as appropriate.
- Organise own daily workload e.g. use and cleaning of identified medical and non-medical equipment (beds, hoists etc.).
- Assist with personal patient care e.g. feeding and toileting.
- Support less experienced members of staff in their orientation to the ward and role
- Utilise IT systems to secure accurate and timely patient data
- Support the team in expected clinical events requiring high but unpredictable levels of physical effort according to patient dependency/clinical need
- Support staff and patients exposed to difficult situations arising in the clinical area e.g. after receipt of bad news or following an unexpected event
- Maintain a clean, safe environment ensuring adherence to Trust standards of cleanliness, hygiene and infection control at all times.
- Ensure daily cleaning checks are completed and cubicles ready for use.
- Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards.
Person Specification
Qualifications
Essential
- NVQ Level 3 in care or willing to working towards
- Demonstrate basic numeracy and literacy skills
Experience
Essential
- Recent clinical experience working within a Surgical Ward.
- Experience of supporting a small team.
- Completed Care Certificate
Knowledge
Essential
- Understanding of Trust Policy and Procedure
Desirable
- An understanding of current issues relating to the NHS.
Skills
Essential
- Patient focused
- Good communication and interpersonal skills
- Capable of dealing with sensitive and distressing situations
- Able to use initiative
- Basic IT skills
- Observation taking and record
- ECG’s
- BM’s
- Urinalysis and pregnancy test
- Wound care
- Ability to prioritise and manage workload
Desirable
- Experience of complex wound dressings.
- Venepuncture
- Stoma Care
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below)
- Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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