Credit Controller

Mackenzie King are delighted to be recruiting a Credit Controller for a dynamic, well respected organisation in Colchester. As a Credit Controller, you will have previous experience in credit control and debt collection, along with a strong understanding of wider finance processes and procedures.

Key tasks and responsibilities

• Manage and collect outstanding customer debts.
• Liaise with customers and internal teams to resolve account queries.
• Produce debt and collection reports for management.
• Carry out general credit control administration.
• Reconcile customer accounts and monitor outstanding balances.
• Handle credit control correspondence and documentation.
• Process refund requests and issue collection letters.
• Review invoices and update account records as required.
• Assist with cash collection forecasting.
• Maintain strong customer relationships to support timely payment.

Qualifications and experience

• Experience in a credit control based role.
• Strong organisational and administrative skills.
• Excellent communication abilities, both written and verbal.
• A proactive approach to problem-solving and supporting colleagues.

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