Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Cygnet Health Care is one of the UK’s largest independent providers of mental health care. Cygnet is looking to appoint a Credit Controller to join our growing Head Office Finance team based in Kingshill office.
Please note this is a 12 months’ FTC covering Maternity Leave.
Purpose of the role:
This is a role within the Healthcare Credit Control team as a Credit Controller working on the FT ledger. This role ensures all revenue is collected in a timely fashion on a high volume/high value ledger and dealing with the associated queries that come up.
Responsibilities will include but are not limited to:
- – Chasing debt by email and sometimes phone. You will have a set of accounts to chase, and ensure all invoices are chased and paid in accordance with our payment terms.
- – Ensuring overdue debt is kept to a minimum with clear status notes and plan on next steps.
- – Dealing with a high level of complex queries and following the query resolution and escalation process.
- – Raising credit requests in line with the credit note policy in a timely manner.
- – To identify any potential delays or high-risk issues on an account and discussing this with the Senior or Credit Control Manager.
- – To attend weekly 1:1’s with the team manager to go through a debtor review, ensuring the monthly cash targets are being achiev ed.
- – Good eye for reconciliation and analysis of large groups of data.
- – Building good relationships with customers and ensuring an efficient service is being delivered.
- – Being able to manage and prioritise your workload in a busy environment.
- – Supporting all team members when necessary and during key financial periods.
Experience
- – 2 – 3 years’ experience of credit control is desirable. Also experience of accounts receivable procedures would be beneficial.
- – Working with large data sets, comfortable with manipulating excel spreadsheets.
Strengths
- – Attention to detail.
- – Curious approach to tasks and queries.
- – Accuracy with large data sets.
- – Microsoft Office applications.
- – Ability to prioritise own workload and thrives on ownership.
- – Persistence and determination.
Qualities
- – Team Player.
- – Strong communication and relationship-building skills to handle challenging customers conversations and internal queries.
- – A willingness to learn
- – Strong communication and relationship-building skills to handle challenging customers conversations and internal queries.
Why Cygnet? We’ll offer you
- – Salary of £33,000 per year
- – Hybrid working with 2 days in the office and 3 days WFH
- – Strong career progression opportunities
- – Expert supervision & support
- – Employee referral scheme
- – Contributory pension scheme
- – “Cycle to work” scheme & employee discount savings
- – Blue Light discount card
- – 25 days annual leave plus an additional paid birthday & anniversary day leave.
Please note, successful candidates will be required to undergo an enhanced DBS check.
What next?
If you care about making a difference – we want to talk to you.
#J-18808-Ljbffr…