Sales Administrator
Location: BromsgroveSalary: £25,000 – £28,000 per annum + Monthly Incentive SchemeHours: Monday to Friday, 9:00am – 5:30pm (37.5 hours per week, office based)
Sales Administrator – Finance & Credit Operations
Are you an experienced Sales Administrator looking for your next opportunity within a fast-paced and growing business?
We are seeking a highly organised and detail-focused Sales Administrator to join a busy operations team. This is an exciting opportunity for someone with previous administration experience who thrives in a customer-focused environment and enjoys managing multiple tasks whilst maintaining exceptional accuracy.
Working closely with customers, internal sales teams and external funding partners, you will play a key role in ensuring finance applications, customer documentation and order processes are handled efficiently and compliantly from start to finish.
Key Responsibilities
- Processing customer finance applications and maintaining accurate records within CRM systems
- Managing customer credit lines and supporting the full application process
- Liaising with customers to obtain supporting documentation and information
- Ensuring all applications meet regulatory requirements
- Updating funder platforms with customer information and application details
- Communicating application outcomes to customers and internal sales teams
- Supporting order processing following finance approval
- Managing hire agreements, ensuring accuracy and timely submissionHandling early termination requests and collection-related administration
- Maintaining excellent communication between customers, funders and internal stakeholders
- Delivering exceptional service whilst meeting agreed service levels and deadlines
Requirements
To be successful in this role, you will have:
- Previous experience within a Sales Administrator, Finance Administrator, Credit Administrator or similar administrative position
- Excellent attention to detail and accuracy
- Strong communication and customer service skills
- The ability to manage a busy workload and prioritise effectively
- Good working knowledge of Microsoft Outlook, Word and Excel
- Experience working with CRM systems
- A proactive and organised approach to work
- The ability to work well under pressure whilst maintaining quality standards
- A positive attitude and willingness to learn and develop
Essential Requirements
- Previous administration experience in a sales, finance, credit or customer operations environment
- Understanding of GDPR compliance and data handling processes
- Minimum of 5 GCSEs (or equivalent) at Grade C / Level 4 or above
- Strong organisational and problem-solving skills
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