1st Line IT Support Analyst – Windows & Office 365

Company: Forrest Recruitment Ltd.
Apply for the 1st Line IT Support Analyst – Windows & Office 365
Location: Newcastle under Lyme
Job Description:

Forrest Recruitment Ltd. is seeking a Technology Support Analyst to provide 1st Line IT support for a national organisation. You will troubleshoot hardware, software and connectivity issues, support Windows, Office 365 and Active Directory, and assist with IT upgrades and projects.

The role requires good customer service and a proactive approach to improving IT processes. Based in Newcastle-under-Lyme, the position offers a salary of £26,000–£30,000 depending on experience and is permanent,

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Posted: October 9th, 2026