Customer Service Assistant Over 18

Company: South East
Apply for the Customer Service Assistant Over 18
Location: Harlow
Job Description:

Are you looking to work ina fun environment where confidence, energy, and a positive attitude are all youneed? The rest we can teach you!

We have something fun forall the family to do, regardless of age. Our centres are fantastic places tovisit, and even better places to work in. Why not come and help us entertain?

We love to entertain- it’sin our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena,Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and afabulous food menu.

The Role

As a Customer ServiceAssistant, you’ll provide an excellent customer experience by managingreception bookings, addressing enquiries, identifying sales opportunities,hosting events, maintaining cleanliness, and preparing food and drinks.

You should be efficient,proactive, friendly, and confident in customer interactions, with exceptionalservice as your priority.

Skills You Need

  • Determined, enthusiastic,and able to work in a fast-paced environment
  • Excellent customerservice, communication skills, and a “nothing is too much trouble”attitude
  • Fully flexible, includingevenings and weekends
  • Approachable, helpful,organised, strongattention to detail and a strong team player

Our Fantastic Benefits

  • Tenpin Treats – Retailerdiscounts and Best Doctors
  • Free Bowling for familyand friends
  • Free Food (when working 6+hours)
  • Enhanced Maternity,Paternity, Adoption leave
  • Medicash
  • Employee AssistanceProgramme
  • Free counselling
  • Life assurance (2x annual salary)
  • Long Service Awards
  • Recommend a Friend Scheme
  • On the Spot Rewards

Career Development

Lookingfor career development? Tenpin is the place to start. We value great people andoffer opportunities for advancement, with many of our managers having startedas Team Members.

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Posted: October 9th, 2026