Remote Customer Support Champion for AI & Operations

The Alliance seeks a detail-driven Customer Support Executive to join our vibrant Customer Success team. You will be the primary contact for members, handling emails and tickets with a calm, customer-first approach.

You will spearhead AI agent improvements, analyze pain points, and collaborate with multiple departments to resolve issues quickly while contributing to FAQs and knowledge databases. This role offers UK remote or hybrid London work and a comprehensive benefits package.

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