Company: The Alliance
Location: Abertillery
Job Description:
The Alliance is seeking a detail-driven Customer Support Executive to join our vibrant Customer Success team. You will be the primary point of contact for members, handling emails and tickets, delivering timely, friendly responses, and helping users maximise value from our platform.
You will help maintain and improve our AI agent, collaborate with Success, Education, Product and other teams, and contribute to FAQs and knowledge base.
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Posted: October 9th, 2026