Lead Administrator: Drive Training Ops & Process Improvement

Serco Group is seeking a Lead Administrator for Course Administration Management at the Defence Academy in Shrivenham. You will coordinate multiple workstreams, mentor colleagues, and drive improvements in service delivery across various customer areas.

Based at Shrivenham, this role supports military personnel and government partners with a focus on efficient administration and continuous improvement. You will lead on prioritising workloads, building relationships with customers, and

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