Store Operations Leader: Elevate Customer Service & KPIs

Company: Retail
Apply for the Store Operations Leader: Elevate Customer Service & KPIs
Location: Hamilton
Job Description:

Sainsbury’s is seeking a Customer & Trading Manager to lead daily store operations in Hamilton. You’ll collaborate with a small management team to ensure the store runs smoothly, with accountability for the full shop when needed.

You’ll coach colleagues to deliver outstanding service, manage performance, and drive KPIs across sales, availability and customer satisfaction, while maintaining safety and compliance in a fast-paced retail environment.

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Posted: October 9th, 2026