Banking Customer Experience Advisor – Branch & Phone

Company: Santander
Apply for the Banking Customer Experience Advisor – Branch & Phone
Location: Scarborough
Job Description:

Santander is seeking a Customer Experience Advisor for Scarborough branch to support customers in-branch and over the phone. You will handle transactions, assist with technology in the banking hall, and help protect customers against fraud and scams.

The role is a 12-month fixed-term contract, 35 hours per week on a rota basis from 8am to 6pm, Monday to Saturday, with a starting salary of £25,000 plus a £500 flexible benefit allowance and an 8% discretionary bonus potential.

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Posted: October 9th, 2026