ShiftManagerJob Description
What Does Being a BIMS ShiftManagerMean?
As a BIMS ShiftManageryouhavea really importantrole!When the managersaren’tthere, you are leading the team to deliver shifts that run smoothly, enable great guestexperiencesand smash their targets.When the managers are there, you are a key support to them in running the perfect shift.
What Will My Role Involve?
Leading shifts when the managersaren’tthereand supporting the management when they are
Delivering inspiring shift briefs that motivate your team
Supporting the achievement ofthe restaurant’s targets
Keeping tight controls on cash,stockand consumables
Modelling excellent guest servicefrom delivering it to resolving complaints effectively
Keeping the restaurant and kitchen sparklingly clean at all times
Creating efficientshift plans thatmeet the needs ofthat shift
Bringing Front of House and Back of House togetherto deliver perfect quality food at pace
Being a brand advocate and supporting excellent execution of all product launches, promotions etc.
Getting ‘stuck in’ on shifts wherever you are needed
Supporting community involvement proactively
What Skills and Behaviours Do I Need to Demonstrate?
Excellent people managementand communication skills
Absolute integrityat all times
Initiative
Willingness to learn
Prioritisationand organisationunder pressure
Energy and motivation
PLEASE NOTE: This job description does not represent a finite list of duties, it will be subject to periodic reviews and you may be called upon to undertake further duties or additional duties not already mentioned but in accordance with your post asShiftManagerand to meet the changing needs of the business. The post holder will be expected toparticipatein this process, and we would aim to reach agreement to the changes. This job description does notrepresenta Contract of Employment
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