Bank Receptionist / Administration Assistant

As a Bank Administration Assistant at St Joseph’s Hospital, you will:

• Provide a first class and effective service to patients, visitors, consultants, team colleagues and all internal departments.




• Provide professional administration cover to enable the smooth running of the department or clinic.




• Deal with inbound telephone and email enquiries and process as necessary, ensuring messages are passed correctly and confidentially.




• Ensure that any voicemail messages are dealt with, and calls returned on the same working day.




• Deal with referrals from GP practices, medical secretaries and other referrers, both in hard and soft copy, and via referrers portals.




• Process referrals to other areas of the hospital where required.




• Work confidently with the Hospitals Patient Information System to book appointments for patients, set-up and manage clinics for clinicians, record patient outcomes and update patient records, and take payments.




• Provide administrative assistance to

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