Rail Station Dispatch & Customer Service Lead

Company: Great Western Railway (Gwr)
Apply for the Rail Station Dispatch & Customer Service Lead
Location: Phillack
Job Description:

Great Western Railway (GWR) is recruiting for a customer service role at West Cornwall stations. You will provide frontline support, sell tickets, and give journey information while ensuring safety and punctual train departures.

The role requires shift work across seven days, with training in Swindon and a safety medical including colour vision and hearing tests, plus a DBS check. Successful candidates join a team delivering high-quality service, with full training, ongoing development, and

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Posted: October 9th, 2026