Complaints Investigation Lead

Company: Civic Recruitment Limited
Apply for the Complaints Investigation Lead
Location: Sharnford
Job Description:

Civic Recruitment Limited is seeking a Complaints Investigator for a 3 Month Contract With A Local Authority. The role leads investigation, management and resolution of complaints, acting as the first contact for the Corporate Complaints Process and preparing high-quality responses in line with policy and regulatory expectations.

The post holder will analyse feedback, support service improvements, and assist services in risk management.

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Posted: October 9th, 2026