Digital Banking Advisor – Customer Service (Birmingham)

Santander is evolving into a technology-driven organisation and is seeking a Customer Service Consultant based at the Birmingham Great Barr branch for a 12 Month FTC. You will support personal customers, help them get the most from digital banking, and deliver a personalised service that builds trust and loyalty.

You will engage across face-to-face, phone, and video channels, identify the best solutions, and collaborate with colleagues to ensure a high‑quality customer experience.

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