About the Role
Our client is seeking a highly organized and motivated University Program Coordinator to manage and support their growing portfolio of online study programs based in East London . This role is crucial for ensuring the smooth operation and effective delivery of online courses, acting as a liaison between students, faculty, and administrative departments. You will be responsible for coordinating program logistics, student support services, and faculty resources to create a seamless and positive online learning experience. The ideal candidate is adept at managing multiple tasks, communicating effectively in a virtual environment, and is committed to supporting student success in higher education, with a flexible hybrid work schedule.
Key Responsibilities
- Coordinate the administrative aspects of online academic programs, including enrollment, course scheduling, and record-keeping.
- Serve as the primary point of contact for online students, addressing inquiries and providing support related to their academic journey.
- Facilitate communication between online students, faculty, and university support services (e.g., IT, library, career services).
- Assist faculty in managing their online courses, providing technical support and resource guidance.
- Monitor program progress and identify areas for improvement in online student support and program delivery.
Requirements
- Bachelor’s degree in Education, Business Administration, or a related field.
- Minimum of 3 years of experience in program coordination, administration, or student support, preferably in an online higher education context.
- Excellent organizational, time management, and multitasking skills.
- Strong communication and interpersonal skills, with the ability to interact effectively with students, faculty, and staff.
- Proficiency with student information systems, learning management systems (LMS), and general office software.
Benefits
- Competitive salary and comprehensive benefits package.
- Hybrid work model allowing for flexibility and work-life balance.
- Opportunity to contribute to the expansion and success of online education initiatives.
- Professional development opportunities within the university structure.
- A dynamic and supportive work environment in East London .
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