Elite Aftersales Customer Relations Lead

Graypaul Ferrari Birmingham, part of the Sytner Group, is seeking a Customer Relations Manager to join our Aftersales team. You will handle administration, deliver outstanding customer service, and ensure deadlines are met in a fast-paced environment.

You will manage internal databases, be the first point of contact for Aftersales inquiries, monitor satisfaction, and produce regular reports. The role is office-based, 40 hours per week, Monday to Friday, with a strong focus on stakeholder

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