Company: Hafod Housing Association Limited
Location: Cardiff
Job Description:
Hafod Housing Association Limited is seeking a Customer Experience Specialist to be the first point of contact for customers, delivering excellent service and administrative support from our Cardiff base. The role supports responding to inquiries promptly, resolving issues, and assisting customers with urgent requests.
A 36-hour week, 18-month fixed term, with some home-working flexibility. Flexibility around Welsh language skills is desirable, and experience with high call volumes or
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Posted: October 9th, 2026