Hybrid Customer Relationships Manager

Nationwide is seeking a Customer Relationships Manager (CRM) for a 12-month secondment at our Harlow branch in Essex. The role is full-time (35 hours per week) and involves supporting customers face-to-face, on the phone, or via video to access our products and services.

You will act as an SME in-branch, helping colleagues deliver high-quality customer conversations across channels, with a strong emphasis on customer-first behaviours and learning through a comprehensive training program.

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