Deputy Manager

DEPUTY MANAGER – LUXURY RETAIL

West London – £35,000 – Full-Time

We are currently recruiting for an experienced Deputy Manager to join a growing luxury retail business with multiple boutiques across West London, with a new location opening soon.

This is a great opportunity for an experienced Supervisor, Assistant Manager or Deputy Manager who is ready to take the next step in their luxury retail career.

THE ROLE

• Support the Store Manager with the day-to-day running of the boutique
• Lead and motivate the team on the shop floor
• Support the achievement of sales targets and KPIs
• Deliver an exceptional and personalised customer experience
• Build strong relationships with new and existing clients
• Support VIP and repeat client development
• Coach and develop team members through regular feedback and guidance
• Take responsibility for the store in the Store Manager’s absence
• Support stock, operational and administrative processes
• Contribute ideas to improve the customer journey, sales performance and ways of working
• Work collaboratively with the wider management team

THE IDEAL CANDIDATE

• Previous experience as a Deputy Manager, Assistant Manager or experienced Supervisor within luxury or premium retail
• Commercially driven with a strong customer focus
• Confident leading and motivating a team
• Comfortable working independently and taking ownership
• Adaptable and open to new ideas and ways of working
• Comfortable working within a growing business where systems and processes are still developing
• Strong communication and organisational skills
• Arabic, Spanish or Italian language skills would be highly advantageous

PACKAGE

• £35,000 basic salary
• 37-40 hours per week
• Store-based commission structure
• Weekly sales incentives
• £500 annual bonus
• Pension
• Ongoing training and development

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