Overview
In this Practice Manager role, you will provide strategic and operational leadership to a busy primary care setting serving 14,000+ patients. You will work with Partners and the Management Team to implement innovative strategies, optimise processes, and ensure high-quality, patient‑centred care. You’ll drive growth, efficiency, and service expansion while developing staff and shaping the practice’s evolution. This is a hands-on leadership opportunity in a forward-thinking, long‑standing community clinic.
Pay / Benefits
- Competitive salary
- Generous annual leave
- Pension scheme
- Free on-site parking
- Professional development
- Profit-sharing potential
Responsibilities
- Drive practice growth through business development and expanding services
- Lead and motivate a cross-functional team of clinical and admin staff
- Streamline operations to boost efficiency, manage scheduling, resources, and inventory
- Oversee budgets, financial performance, and cost-effective strategies
- Ensure compliance with healthcare regulations and promote continuous quality improvement
- Leverage technology to enhance operations and clinical workflows
- Oversee HR functions including recruitment, performance management, and disciplinary procedures
Key requirements
- Minimum 2 years in a senior management role
- HR processes experience (recruitment, appraisals, performance management)
- Financial management experience (budgeting, forecasting, payroll)
- Experience implementing systems and managing change
- Strong leadership and team management skills
- Excellent organisational and time-management abilities
- Financial acumen and analytical skills
- Effective communication and interpersonal skills
- IT proficiency (Microsoft Office and practice systems)
- Ability to prioritise and work under pressure
- Desirable NHS or primary care experience
- Familiarity with CQC compliance and healthcare regulations
- Experience with clinical systems (EMIS, SystmOne)
- Project management and strategic planning skills
- Knowledge of employment law, GDPR, and health & safety regulations
- Professional, confidential and ethical approach
- Proactive and adaptable under pressure
- Strong problem-solving and decision-making ability
- IT proficiency (Microsoft Office)
- Practice management systems
- Clinical IT systems (EMIS, SystmOne)
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