Overview
In this role you will shape Ricoh’s global HR technology landscape by leading the end-to-end SAP SuccessFactors implementation and ongoing optimization. You’ll align HR processes with business goals, ensuring a stellar employee experience and operational excellence. You’ll work at the intersection of HR, technology, and transformation to drive scalable, standardised solutions. This opportunity offers influence across global HR platforms within a values-driven, people-first culture.
Pay / Benefits
- The Ricoh Promise
- flexible working
- wellbeing resources
- recognition programs (Imagine. Change. Awards)
- career development opportunities
- volunteering and sustainability initiatives
Responsibilities
- Lead the end-to-end implementation, deployment, support and continuous improvement of SAP SuccessFactors Employee Central and Compensation
- Act as functional and technical SME for Core HR processes and system capabilities
- Configure and support Employee Central (Foundation Objects, Employee Data, Job Information, Compensation Information, org structures)
- Design and maintain Business Rules for validations, calculations, workflows, and lifecycle events
- Manage integrations with Recruiting, Onboarding, Payroll, Compensation, Learning and third-party apps
- Coordinate data migrations, interface monitoring and production issue resolution
- Lead or support system enhancements, release management and deployment activities
- Support SIT, UAT, regression testing and defect management; develop release docs and runbooks
- Support go-live and hypercare; ensure smooth BAU transition
- Collaborate with HR, Payroll, IT and vendors to ensure governance and service delivery
Key requirements
- Extensive experience with SAP SuccessFactors, especially Employee Central and Compensation
- End-to-end implementation experience from design to deployment and support
- Strong understanding of Core HR processes and HR operating models
- Experience driving process redesign, standardisation and optimisation via technology
- Knowledge of integrations, security, RBAC, and data governance
- Experience managing releases, environments, testing, and change in SaaS
- Stakeholder engagement across HR, IT, Payroll and senior leadership
- SuccessFactors certification in Employee Central, Compensation or related modules
- Degree level or equivalent professional qualification in IT, HR Systems or related discipline (ideally)
- Ability to influence and coordinate with multiple teams across a global organisation
- Stakeholder engagement
- Change management
- Influencing senior stakeholders
- SAP SuccessFactors (Employee Central and Compensation)
- Core HR processes
- System integrations
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